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Our Policies

For information regarding our TryOnSnow™ Guarantee, refunds, and shipping.

What is your shipping policy?

Our standard shipping time within the US varies from 2 - 9 business days, depending on where you are located. All of our skis are currently shipped out of Vermont, so east coast skiers tend to see their skis pretty quick! Those on the west coast will

Do you offer refunds or exchanges?

We believe in our product and our technology, so we stand firmly behind them. With every new and blemished ski purchased from us, you can ski them up to 5 days within 6 months of delivery, and if you aren't absolutely in love, we'll give you a full r

The TryOnSnow™ Guarantee

All brand new skis will come with our TryOnSnow™ Guarantee. This guarantee allows you to ride your skis up to ski up to five days within six months of delivery, but if you're not in love, contact us for a return or exchange.

Return & Exchange Form

Follow the link here to be directed to our return and exchange form. If you are unsure if you can return or exchange your skis, take a look at our Shipping and Returns to help clear things up.

2 Year Warranty

We want you to love your skis and we put a huge amount of effort and care into making sure they are designed and made in the best way possible. We’re so darn proud of them that we offer a 2-year limited warranty on our new and blemish skis. We also r

FAQ

For a full list of our FAQ's, click here.